When a disruption occurs you need procedures to contain and respond to it. But what comes afterwards has to be thought through and documented just as carefully.
I support organisations in developing a full business continuity management system (BCMS) aligned with ISO 22301 — and, where relevant, in preparing for certification.
What a BCMS engagement includes
- Developing a business continuity policy fit for your size and sector
- Defining the governance of the BCMS and the roles that make it live
- Threat and risk analysis (TRA) and business impact analysis (BIA)
- Mitigation measures, cost/benefit analysis and continuity strategies
- Incident response, business continuity and crisis management plans and procedures
- Training sessions and exercises for the response teams
Built and implemented a complete BCMS for Arup's London headquarters (3,000 employees) and continuity plans for the top five jewellery collections of a confidential Swiss client.